Monthly Archives: June 2011

Know Dartmouth, MA? Take This Quiz and Find Out!

Dartmouth Quiz

The competition is stiff.

How sharp is your Dartmouth, MA knowledge?

Because the town is home to 2 Colonial dealerships, Colonial South Chevrolet and Colonial Honda of Dartmouth, we thought it’d be fun to put together a quiz honoring Dartmouth’s past and present.

Be sure to click the Get Results button at the end to claim your hugely valuable* prize! Don’t worry if you don’t score 100% – everybody wins!

(*Note: This is merely the author’s opinion. To put his notion of value in perspective, consider that he gets paid in Lucky Charms.)

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Lease Maturing? My First hand experience in turning in a lease

My wife and I are at the end of our lease on our 2009 Volkswagen Tiguan SE. The Tiguan has been a great vehicle for my wife and I. With that said, our family has grown and so has our need for space when it comes to our primary family vehicle. With that in mind we are now about to embark into minivan land. I know my wife has some reservations about turning in a lease and being a minivan driver but with the latter, I know that in time she will like it.

Between the two of us we have leased 5 Volkswagen over the past 6 years or so. This is the first time that we have had to go through the lease turn-in process. In the past, we have traded the vehicle in through the various pull-ahead programs that Volkswagen offers from time to time. Being that we have to turn it in to VCI, I felt it would be a good time to document my experience turning in a lease with Volkswagen Credit Incorporated.

Our lease matures on July 10th, 2011. We received a packet in the mail about a month and half ago from Volkswagen. This packet was very informative on the steps to take when turning in your lease.  It included a robust tips section, ding and dent cards which I will get to in a moment and additional details on what to expect when turning in our lease.

I found the tips to be quite helpful. Some notable mentions: have the vehicle cleaned inside and out, have service records, owners manual, floor mats, and extra key all available. Inspect the interior and exterior for excess wear and tear, this may include rips or burn holes, stains on the interior and dings and scratches on the exterior. With exterior Volkswagen provided me with a dent card. The rule of thumb was if there was a blemish on the paint, bumpers or wheels more than 2 inches and diameter, I would be subject to excessive wear and tear charges.

I inspected the Tiguan thoroughly and called SGS which is the company VCI uses to inspect their leased vehicles.  I dialed (800) 340-4080 and after holding for minute was connected to a representative and requested an inspection. I called on the 14th and was able schedule the inspection for the 30th at my home. It is kind of like the cable company where the block of times range from 9-12 or 12-5pm. Someone 18 or older has to be present for the inspection and they want to see all the keys, manual, etc at time of inspection. I was notified of a $350 Lease turn in fee that I will see via an invoice along with any other wear and tear charges that I may incur. If you continue to lease or buy with Volkswagen this fee is waived. This time around my wife and I have decided to go with a different make. All in all it was an easy experience. With my inspection scheduled I plan on cleaning and vacuuming the Tiguan throroughly this weekend.

The only other thing I found interesting during this process is when we tried to make the final monthly payment through vwcredit.com, it informed me that we were with 30 days of lease maturity and we had to call. I called the number provided and spoke to a representative at VW Credit and was informed of my buy-out options and asked if I was returning to the brand. When I said I simply wanted to make the final payment, they took payment by check over the phone right then and there at no additional fee.

Throughout the entire process I was surprised with the ease of everything, from scheduling the inspection to being informed of VCI’s expectations at lease maturity from the packet they mailed us.  Having this be the first time I had to go through this I did have some reservations but at least with Volkswagen it was hassle-free.

Now only time will tell how we make out with the potential wear and tear charges, but knowing it was a lease we maintained it meticulously knowing that we may be turning this one in and looking outside the brand. With two small kids it was no easy feat but for the most part we feel we were successful. Hopefully the folks at SGS feel the same.

Congratulations to the 2011 Stanley Cup Champions

Last night was a great night if you are a fan of hockey and the Boston Bruins which many of us within the Colonial Automotive Group are. After a 39 year drought the Stanley Cup is returning to the hub. In fact, as of the time of this writing, it has arrived in Boston. A parade is planned for Saturday morning at 11:00am. Time to break out the duck boats and celebrate the champs victory in the 2011 Stanley Cup finals. The Boston Bruins are the 2011 Stanley Cup Champions!

A good number of employees at the Colonial Automotive Group followed the ups and downs of this great season and playoffs. Beating the Vancouver Canucks 4-0 in a incredible game 7 on their ice was a storybook ending to a magical season. Tim Thomas was perfect again. Thomas had a record breaking regular season and in the playoffs Thomas untouchable and was the Conn Smythe Trophy recipient. Patrice Bergeron and rookie Brad Marchand each had two goals. Mark Recchi had an assist in the final game of his long and storied career. I can’t think of better way to wrap up a great career with his 3rd Stanley Cup.

On paper Boston was not supposed to win this series against the favored Canucks team which was outstanding during the regular season. Each team had won on their home ice. Boston drubbing the visiting Canucks at the Garden and Vancouver squeaking by at Rogers arena. Game 7 was different, the Bruins were more physical, had greater depth and had contributions from each and every line Claude Julien sent out. Couple that with Tim Thomas’ brilliance in the net and it equals a grand celebration here in Boston.

Everyone here in the Colonial Automotive Group would like to congratulate everyone at the Boston Bruins organization for bringing the Stanley Cup back to Boston.

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